Detecting a garage door repair scammer could be done with a simple phone call. Ask a garage door repair company the right questions. Listening carefully to their responses may help you to discern between trustworthy companies and dishonest ones.
These days there are many types of scams that cause people to lose their hard-earned money.
Debt Collection Scams.
And did you know garage door repair scams are one them?
GARAGE DOOR REPAIR SCAMS EXPLAINED
Garage door repair scammers use impressive advertising with misleading information to draw customers in. Prime targets of these scams are homeowners in need of emergency repair who hire the first person they contact. Scammers also take advantage of those who have little to no knowledge about their garage door system. Dishonest companies lure customers in with seemingly low service call rates, then gouge them on pricing for the parts and labour.
Fortunately, trade associations committed to the integrity of the garage door industry exist and are bringing awareness to homeowners.
The International Door Association and Door & Access Systems Manufacturers Associations produced a series of consumer alert videos. These videos educate homeowners about garage door repair scammers, and share how to find reputable dealers. Watch their other videos: Garage Door Repair Scams and 4 Common Reasons Your Garage Door May Need Service.
Concerned about unwittingly hiring a disreputable company? Watch this video which teaches you about detecting a garage door repair scammer:
The video covered the following information:
DETECTING A GARAGE DOOR REPAIR SCAMMER
When searching for reputable garage door repair service, a simple phone call can be a good way to detect a scam. Save yourself trouble and potentially money. Ask these 3 questions and listen carefully to the garage door company’s response.
QUESTION 1: COMPANY IDENTITY
Listen closely to how they identify their company. Scammers often advertise under many names. When you call, they are forced to answer with a specific name. If they answer with a generic response such as “garage doors” or “door service” they may be hiding their true identity.
QUESTION 2: COMPANY NAME
Ask for the name of the company if they did not identify themselves. If the name they state is different than the name that they advertised under, be wary. Call another company for service if they have a problem correctly identifying themselves.
QUESTION 3: STREET ADDRESS
Ask for specific street address. This is important information to have if there are billing or warranty issues later on.
FIND ACCREDITED, TRAINED PROFESSIONALS
Consider this. A reputable, professional door company wants you to know exactly who they are and where they can be found. Find a company that answers these questions to your satisfaction. Get an additional estimate if you have concerns.
Because Upright Door Service Inc is an IDEA Accredited Door Dealer and a ‘5-Star CHI Overhead Door Distributor’, you can trust us for your garage door and operator needs. We have been tested and approved in our practices, reputation, and knowledge. Contact us today 905-852-1981.